Department 2—IT and Computing Services
IT and Computing Services provides IT services and support for the University administration, from the digitization of administrative processes to systems operation and application development.
Contact information for IT and Computing Services
Along with University IT, IT and Computing Services provides computing services for the University. We provide support for the entire administration, provide hardware and manage the network and software used by the administration.
Please contact the Director's Office only.
Large Equipment Procurement
Contact information for Application Programming
System and user support in the areas of campus management, resource management, document management, customer relationship management, form servers, enterprise application integration, SAP, data warehouse, application programming, project management
Contact information for System Technology and Operations
System Technology and Operations provides server and end device support for the University of Bonn administration. This includes technical support for server, storage and database systems, stationary and mobile workplace computers including peripherals (printers, scanners) and smartphones, as well as firewalls and VPN connections to satellite stations.
Our areas of work
In addition to our basic responsibilities for office communications (MS Office), identity management (Active Directory), email, www, fax, software distribution, networks, firewalls, virus scanners, “satellite office” connections, IT security measures, mobile work/working from home, backup procedures and hotline support, we also provide support for:
SAP S/4 HANA with modules HCM (Human Resources), FI/FI-AA (Finance and Asset Accounting), MM (Procurement), SRM (Web-Based Procurement), PSM (Budget Management), CO (Controlling), Embedded BW (Business Intelligence), Data Warehouse (SuperX), Facility Management (ConjectFM)
approx. 800+
internal (administrative staff)
approx.
2,500+
"external" (institute employees)
approx. 200
Virtual servers
approx. 20 “real” servers
Campus Management
Student and admissions administration (HISSOS, HISZUL and now: HISinOne APP), online application procedure
Examination procedure (HISPOS)
Electronic event management (HISLSF) together with University IT (HRZ)
Key benchmarks for administrative IT and computing services
- Security, availability/reliability, standardization, rules